客戶滿意度調查
Customer satisfaction survey report
尊敬的客戶(Daer customer):
        您好!非常感謝您選擇了永冠產品!為了更好滿足您的需求,期盼您在百忙之中給予我司產品品質、交期、服務進行客觀的評價,并提出寶貴意見和建議,您的評價和建議是我們奮進的動力,我們將秉承“以誠相待,信以為本,正當規范,爭創一流”的服務理念,虛心聽取并及時改進,為您提供更好的服務。
        Hello!Thank you very much for choosing SHANG HAI YONGGUAN ADHESIVE PRODUCTS CORP., LTD. products!In order to better meet your needs, look forward to your taking time out of your busy schedule to give an objective assessment of our products quality, delivery, service, and put forward valuable opinions and Suggestions, your comments and Suggestions is the power of our endeavor, we will be adhering to the "honest with each other, think of this letter, as the standard, first-class" service concept, listen to and improve in time, provide you with better service.
1.您購買的是我司什么類型的產品(What kind of products are you buying);
2.您覺得我司產品性能如何(What do you think of the performance of our products)?

3.您覺得我司產品外觀質量如何(What do you think of the appearance quality of our products)?

4.您覺得我司產品包裝防護狀況及標識如何(What do you think of the packaging protection status and logo of our products)?

5.您覺得我司產品質量的穩定性如何(What do you think of the quality stability of our products)?

6.您覺得我司產品交貨周期如何(What do you think of the lead time of our products)?

7.您覺得我司產品交貨的及時性如何(What do you think of the timeliness of our products' delivery)?

8. 您覺得我司客訴處理及時性如何(What do you think of the timeliness of our customer complaint handling)?

9. 您覺得我司產品性價比如何(What do you think of the cost performance of our products)?

10. 您對我司的服務態度是否滿意(Are you satisfied with our service attitude)?

11.您對我司的溝通是否滿意(Are you satisfied with our communication)?

12.您有什么其他建議或期望,請詳細說明。(Do you have any other Suggestions or expectations, please elaborate)
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